May 29, 2023
In this new era, previous customer experience is the key for the repeat buying decision. Thus, businesses put more emphasis on the delivery excellence as much as having a good product.
Customers expect more granular delivery time commitments as well as real-time tracking and direct communication channels with carriers. Flexibility to redirect their deliveries to another location or time is also increasingly requested.
Optiyol’s Delivery Management Platform supports end customers with a highly visible delivery experience with real-time notifications about the whereabouts of their packages, and communication capabilities.
#TeamOptiyol is here to help you improve delivery excellence.